The Loss Assessor – Helping You With Difficult Claims
Monday, October 10th, 2011If you’ve ever dealt with an insurance claim, you’ll be aware of the job of the loss adjuster. They are the people, put in place by your insurance company, whose job is to find a way to bring down the value of your claim. Unlike you, loss adjusters deal with insurance claims everyday. Hence, they are masters of all the legal technicalities and the various interpretations and wording of insurance contracts This knowledge is used, often ruthlessly, in order to reduce the value of claims.
They manage this in two key ways. First of all, by turning your lack of knowledge in their favour; since the legalities are difficult to comprehend, you are often unaware of the things for which you can claim. Secondly, the adjuster has multiple tricks up his sleeve in the form of legal loopholes which ensure his bosses don’t have to pay out. Mrs S, who had her house completely gutted by tenants growing cannabis, was aghast when her insurers attempted to ‘hide behind small print to reject my claim’. They argued that the grotesque disfigurement to the property was not ‘malicious in nature’.
Loss adjusters are a key component in insurance company profitability. With a larger claim, especially in business insurance, many thousands can be saved through their work.
Fortunately, if you’re making a claim then the means to counteract these forces exists in the form of the loss assessor: an insurance law professional who is going to be working for you. Unlike you, a loss assessor has the legal and technical knowledge necessary to confront the loss adjuster, giving you the protection you need when you’re in a position of (often extreme) weakness. In addition, the assessors will frequently uncover other things for which you can claim, things you would probably not have discovered. Thus, the fee the loss assessor charges is almost always absorbed by the increase in the payout he or she will secure for you.
Mrs S was lucky enough to engage the services of Ray Truman of Truman Associates, pioneers in the field of loss assessment. Truman successfully cited a clause in the contract relating to vandalism and the underwriters were forced to meet the entire £49,000 claim. Ray Truman worked doggedly and with passion to fight on my behalf’ commends Mrs S. ‘Thank goodness for Ray and his determination never to give up and for winning the day in the end.’
When your insurance claim is under attack, loss assessors are there to ride to your rescue.