If you’ve ever been unfortunate enough to have to make a claim on insurance, you will know that making insurance claims can turn out to be a lot more difficult, and that the settlement amount can be a lot less, than you expected. When we first make a claim we may believe that our insurance companies will be more than happy to give us a payout that properly reflects the costs we have incurred – but why would they want to do that?

As with any business, insurance companies want to make money, and they will work hard to reduce any payments they have to make out on insurance claims. When you think about it, the hundreds of adverts we see telling us we can save money on our insurance premiums is bound to have the reverse effect when it comes to the insurance company paying us. In addition to this, insurers deal with huge numbers of insurance claims on a regular basis, and employ experts who know exactly how to reduce the amounts the company pays. You, on the other hand, probably have very little experience of dealing with insurance claims, and equally little knowledge of exactly how much you are entitled to.

Insurance companies use your inexperience to their advantage, ensuring that they pay the bare minimum on insurance claims. If only insurance claimants could have someone with the same experience of making claims working for them. Insurance loss assessors have exactly that level of expertise.

What an Insurance Claims Loss Adjuster Does

Each time an insurance claim is received, an insurance claims loss adjuster is assigned by the insurance company whose job it is to investigate the details of the claim and advise what level of compensation should be paid out. They will survey the circumstances of the incident and report back any shortcomings on security, compliance (or lack of) with any warranties or endorsements in the policy, and any damage or loss mentioned in the claim. They will discuss the case with the claimants and gather evidence pertaining to the case. They will also be trying to make sure that the claim is not a fraudulent one.

Insurance loss adjusters are paid by the insurance company, and it is in their best interests to reduce the payout from insurance claims as much as possible. Insurance claimants rarely have someone with the equivalent skills and knowledge working on their behalf.

What Insurance Loss Assessors Do

This is where loss assessors come in. When someone is making an insurance claim, they should employ an insurance loss assessor at the earliest possible stage of the process.

Insurance loss assessors carry out the same investigations on insurance claims as loss adjusters, but with the claimant’s interests in mind rather than the insurance company’s. Using an insurance loss assessor to manage the claim stops insurers from exploiting their knowledge advantage and makes sure the claimant receives a settlement amount that properly reflects their damage or loss.

Unless you work in the insurance industry, you probably hadn’t heard of insurance loss assessors before you read this article. Very few people seem to know this service is even available. But now you do, you’ll know just who to look for if the worst happens and you or anyone you know ever need to make insurance claims…